Report Bike Pathway Issues in a Snap with Free My Marco App

Do you ever wish you could get someone to take care of that palm frond that is drooping down over the shared used path you’re riding your bike on? How about that construction vehicle that is parked right in the middle of the path while he’s making a repair inside someone’s home? Well, it’s a lot easier than you may believe with the City of Marco Island’s relatively new My Marco app.

The free app debuted in June 2022 and makes it simple to report a bicycle pathway obstruction as well as a myriad of other things.

Why not give it a try next time you run across a problem on the city’s network of shared-use paths? Here’s how you do it.

Once you’re in the app, simply press START REQUEST. Then, in the search box, type bicycle pathway obstruction. Or you can scroll down until you find the topic under the CODE ENFORCEMENT tab.

You will then have the choice of taking a photo, using a photo from your photo library, or choosing not to use a photo. The app will automatically record your location from the information imbedded in your photograph. I recommend taking several photos to aid the code enforcement officer in finding the obstruction you’re reporting.

The app then offers a space for you to describe the obstruction. I suggest you leave a detailed description of the obstruction just to be safe. Then you press the Submit Request tab and your request is sent to the city’s code enforcement people. It’s that easy. And it takes no more than a minute or so.

Once your request is received by the city, they will send a code enforcement officer out to investigate and send you the results.

I have personally reported many violations, and for the most part the problems are taken care of expediently. I have experienced a few instances where the code enforcement officer has trouble finding the obstruction or doesn’t agree that there is a violation. But no system is perfect, and this one is certainly very good.

I encourage you to download the My Marco app today and start using it. It is quite user-friendly. 

The app is also valuable in that the city uses it to push information out to users. One example is the city’s Code Red Alert System that is used for emergencies. The city also uses the app to alert citizens of city events, road closures and other important information.